We provide linguistic quality assurance with quality processes adhering to ISO 17100, helping our clients easily measure translation quality no matter the size or scale of their operation.
Translation can be a very subjective matter, which means that questions of quality can sometimes be difficult to address. Understanding how to assess translation quality can become a tricky and timely process.
Our LQA service can ease the process, letting our clients quantify translation quality on their own terms. Whether it’s KPIs related to deadlines or the output quality of machine translations, we provide you with all the key information in a digestible way.
We use a unique classification system, scoring translations by:
- Specific categories (includes spelling, style, syntax, etc.)
- Impact levels (inconsequential, major and critical)
Our LQA model also takes the sample size (number of words and documents) and the intended usage of the text into account, in order to offer the most relevant assessment of the translation quality.
We also provide individual linguistic quality assurance reports and can collate this information into master reports to facilitate trend and data analysis over time by language, project, document or workflow. Additionally, we can develop tailored LQA models to ensure optimum quality results and client satisfaction at all times.