translate plus, part of Publicis Groupe, are delighted to announce the launch of the translate plus Salesforce connector which facilitates the management of human and machine translation requests for Salesforce users.
Salesforce is the world’s most popular CRM platform, empowering customer relationship management through a range of applications that focus on customer service, marketing automation, analytics and application development.
With our Salesforce translation connector, users have the power to submit human and machine translation requests directly via Salesforce’s environment through a highly efficient process. Three levels of post editing are also available for machine translations: light, standard or full.
Salesforce users can now translate the support e-mails they want to send to non-English speaking recipients directly via the CRM, whilst maintaining the original formatting of the email in the source language. Moreover, they can request translations of articles from their Knowledge Base directly via Salesforce without the need to manually export or import any files throughout the process.
The translate plus Salesforce connector is seamlessly and securely integrated with our own translation management system, i plus®, which means that it comes with additional benefits. These include access to translation memory (TM), reporting functionalities as well as efficient content management and review solutions.
Similar to our Drupal and Sitecore connectors, the installation process for this one is also quick and easy.
As a top 7 LSP by revenue globally and a leading language tech provider, we are deeply committed to continuously developing and offering tailor-made solutions that improve and enhance existing workflows for our customers.
For more information, please contact one of our Technical Consultants today.
To find out more about our integration capabilities, please visit this page.