translate plus is very happy to share that 2022 was the best year in our company’s history, which makes a strong start for 2023.
We achieved many great things last year. We saw solid growth and high performance rates as well as overall positive results across all company departments.
Record-breaking sales, new partnerships & client retention
Last year, translate plus achieved record-breaking sales revenue figures, compared to all previous years, which also translated into an impressive double digit revenue growth of 11% compared to 2021.
This positive outcome is the result of different factors, including new leadership, a growth in new business revenue thanks to winning exciting new tender opportunities and pitches, as well as maintaining and strengthening existing client and agency partnerships.
In continuing to meet and exceed our clients’ expectations in 2022, we also saw a steady increase (9%) in client satisfaction, achieving a 93% overall satisfaction rate on our service offering across different areas, including project delivery.
We also entered an exciting new partnership with world-leading interpreting provider Interprefy to enhance our on-site interpreting service offering.
Internal development initiatives & industry rankings
Our focus on talent and staff development, strong new leadership programmes, new training opportunities and participation in Publicis Groupe-wide activities have resulted in another year of record-low staff attrition rates. Additionally, this allowed us to strengthen our Power of One culture and to collaborate even closer with our Publicis Groupe colleagues during 2022.
In 2022, we also maintained our global industry position in CSA Research’s rankings of the largest language service providers in the world. Moreover, we ranked #1 for multimedia localisation and #2 for transcreation worldwide.
“translate plus continues to thrive amidst the uncertain global economic landscape, proudly celebrating our greatest year in company history. Our unwavering commitment, tremendous efforts and collaborative spirit of our talented teams as well as our way of working closely with our clients and amazing suppliers have helped to make this remarkable achievement possible. As a united force, we eagerly anticipate the incredible accomplishments that await us in the coming years.”
– Umer Nizam & Adrian Metcalf, Managing Partners @ translate plus.
2023 translate plus vision and beyond
For 2023, our mission is to lead the industry through advanced language tech and creative solutions, which will be supported by our world-class creative talent and expertise.
We are already building on the great achievements we made in 2022 and our focus for this year will be to continue with initiatives involving the use of cutting-edge AI technology and data, in order to better support our people, suppliers and clients. In doing so, we can continue to provide the best language services and creative localisation solutions on the market.
For further information, please contact us.