Careers

We’re always on the lookout for motivated and enthusiastic people to be part of the translate plus team.
If you’re a translator or interpreter, or if you provide other linguistic services, please contact our Linguistic Resources Manager via LinguisticResources@translateplus.com

Transcreation Account Manager

(London)

translate plus is a fast-growing, award-winning language services and technology company. We are part of Publicis Groupe’s cross-media production platform (Publicis Production), which brings together specialist production expertise in video, digital media and print, producing and delivering brand content across all channels for top global brands.

We are currently looking to recruit an experienced Transcreation Account Manager to work in the Transcreation & Production side of the business. This is a client facing role and you will be part of a team focusing on providing high-quality transcreation and VO projects and owning day-to-day client relationship ensuring client retention, satisfaction and ultimately revenue growth.

Responsibilities will include:

  • Responsibilities include client relationship management, business development, and project management.
  • Managing transcreation and production projects briefed internally or directly by the client, the Transcreation Account Manager will act as a point of contact for dedicated clients under the guidance of the Transcreation Account Manager and supervision of the Team Manager.
  • This includes assessing requirements, querying, collecting reference material, planning, quoting and scheduling. Build up and demonstrate clear understanding of our end client’s brands.
  • Sourcing and negotiating with in-market transcreators/writers, Voice-Over artists as well as recording studios and other suppliers assisting, evaluating and monitoring them during the project.
  • Preparation of copy decks for transcreation and scripts for recording including creation of creative and linguistic briefs.
  • Proofreading and QA ensuring transcreation is following translate plus quality procedures.
  • Maintaining glossaries and playbooks to ensure consistency across campaigns and projects capturing nuances of the markets, client feedback and marketers/brand managers preferences along the way.
  • Managing the copy review/approval process with agency or client building strong client and stakeholder relationship along the way.
  • Attending Voice-Over sessions remotely to supervise the audio recordings.
  • Coordinating QC for final checks on localised edits before final release.
  • Support other teams on other general transcreation and language services projects as and when required.
  • Ensure all admin tasks are completed on time, including reconciliation of costs.

Skills and Experience required for the role:

  • Strong oral and written English skills, knowledge of a foreign language is a plus
  • Educated to degree level
  • Excellent computer literacy
  • Come from transcreation/production and/or media industries
  • 2-3 years project management experience taking brief to/from creative agencies and client stakeholders in advertising production services with a specific focus on transcreation needs.
  • Proven client facing experience, flexible and adaptable, able to work in a variety of roles in a changing environment.
  • Exceptional communication skills. Effective verbal/written communication with clients, suppliers and internal team members is a must for this role.
  • An excellent team player working very closely with internal stakeholder to coordinate multi-media needs across production services and ensure consistency across.
  • Pro-active, detail oriented, highly organised, able to work to tight deadlines and calm under pressure
  • Genuine passion for languages and production
  • Strong business acumen and negotiating skills.

What we offer:

  • Career progression possibilities
  • Training tailored to your needs by our in-house Training Officer
  • Free Access to LinkedIn Learning” which includes over 16,000+ online courses taught by real-world professionals
  • Flex-time
  • Holiday increase

We also offer an extensive Employee Benefits Scheme, which includes:

  • Christmas voucher
  • Flu vaccine
  • Summer gathering
  • Christmas gathering
  • Working from home
  • Pizza day (in office)
  • Team building events
  • Friday drinks
  • Office equipment allowance
  • Breakfast, fruits, tea, coffee, cereal
  • Team lunches
  • Easter hamper
  • Eye test (if required by employee)
  • Life assurance and Income protection (disability benefit)
  • UK Family friendly policies

In addition to the general benefits scheme we also offer a Service Recognition Plan, which means that with every year at translate plus there are additional rewards for employees such as extra holidays, dental insurance, bonus payments, treats & vouchers, etc.

If you can’t wait to become the next member of our successful team, please contact us now!

(Visited 1,441 times, 2 visits today)

From the blog

7 steps to successful marketing content translation

Marketing content translation is crucial for multilingual brands looking to connect with markets around the world. To capture audiences and keep them engaged with your brand, you have to produce...

Read full article

Our clients say

"Thank you so much for concluding our project so quickly and so efficiently! It came as a wonderful Christmas surprise to me that all languages were completed and uploaded for use by our reviewers. The guides look really good. My compliments to everyone at Translate Plus for pulling out the stops to get the project done so quickly, and so well. I am equal parts happy and impressed what you and the team achieved for us. "

Project Manager – e-learning Team

DHL

Our clients say

"Very good job! Many thanks for your precious and fantastic support - I really appreciate your great effort in a situation with short delivery time like this. Thank you very much."

Technical Communicator - Product Information

Atlas Copco Industrial Technique AB

Our clients say

"Amazing! Thank you all for your help in getting this turned around super quick!!"

Assistant Brand Manager, Fabric Care

Reckitt Canada Inc

Our clients say

"Taking our startup business international and establishing an online presence is a big challenge for us and international SEO has made a positive impact on our branding…We are already seeing improvements in our search engine rankings and site’s performance!"

Sayaka Soma, Digital Marketing Specialist

Excedo

Our clients say

"I would recommend translate plus to be a translation partner. All our experiences with translate plus have been very positive. We appreciate the professionalism and timely deliverables from translate plus. All the projects were delivered on time and the quality of the translation was excellent."

Vickie H

Mondelez International

Our clients say

"We've dabbled with translation in the past but we haven’t had much success until we met you guys."

Kate Berrio, Senior Program Manager

Google