Meet the team
Meet our talented and committed team from our offices around the world. One of the things that makes translate plus a great place to work is that it’s such a culturally diverse workplace, with staff from over 30 countries – including the UK, Sweden, Denmark, Germany, Spain, Italy, Slovenia, Slovakia, Greece, Poland, the USA, Ukraine, Turkey, China and India!
Robert worked in a variety of operational, technical, sales and managerial roles in the language industry before joining translate plus, the global tech-enabled translation business. He gained an MA in Linguistics from UCL (University College London) “at some point towards the end of the twentieth century”.
Adrian MetcalfTechnical Director
Adrian studied BSc Computer Software Engineering at Nottingham Trent University before securing an internship at New York, “a fantastic opportunity to get to know the city and be part of the fast paced lively city.” Adrian enjoys challenging adventures, such as treks to the top of Kilimanjaro to raise money for charity.
Nicole MayesHR & Training Manager
Nicole attended the University of Westminster where she studied a BA in Chinese with Linguistic and an MA in Bilingual Translation. Nicole’s favourite city is Edinburgh during Fringe, “do I need to say more?” Nicole is a keen martial artist and has been since the age of nine.
Svenja MüllerEuropean Sales & Marketing Director
Svenja has always had a keen interest in languages and the translation and interpreting industry. After completing a BA and an MA, Svenja joined the industry as an Account Manager. Svenja’s favourite city is Lisbon, “I fell in love with that city due to its unique mixture of tradition and progress.” On her favourite movie/television programme: "Does anyone else think that Battlestar Galactica is massively underrated?"
Per lives in Italy and studied Translation and Interpreting at Aarhus University in Denmark. A passionate Leeds United fan, Per’s favourite city is New York because of its “fantastic vibe.” His favourite film is Jonathan Demme’s Silence of the Lambs.
Liina PuustOperations Director
Liina has an MA in German linguistics and is a qualified German teacher in Estonia. She has translated five published books from German into Estonian and has a talent for the accordion. One of her favourite trips was backpacking in Australia.
Umer NizamFinance Director
Umer - who is ACCA qualified - earned a Bachelor of Commerce in Pakistan before studying Applied Accounting at Oxford Brookes University. His favourite city is Lisbon, “as I am a seafood lover they have fresh seafood, beautiful beaches, a positive vibe and amazing weather.” The Godfather is Umer’s favourite film and he says that travelling, “makes me realise how beautiful this world is.”
Sales & marketing
Our highly qualified team of business consultants and account managers are the first people you will speak to at translate plus. They make sure you receive the tailored approach you are looking for in a cost-effective way. They each specialise in certain industry verticals, so you are guaranteed to speak with someone who knows your sector inside out. And they dress rather well, too! When it comes to marketing, we ensure the smooth-running of regular industry events, we keep our web, social media and PR presence up-to-date, and we create case studies, fact sheets, brochures and other documentation on an ongoing basis.
Our project management teams represent the central point of our service offering, always going the extra mile, making sure our clients receive the highest quality service and results. What they don’t know about managing projects isn’t worth knowing! Our project managers are friendly, professional and extremely organised and all have a strong linguistic background coupled with a high level of technical knowledge. Our in-house localisation engineering, QA (quality assurance), DTP (desktop publishing), linguistic resources and translator teams work closely with our project managers for the best possible results.
IT support & development
Our fantastic in-house developers ensure our clients receive truly bespoke technical solutions, no matter how challenging or ground-breaking they may need to be. They are the brains behind the regular enhancements you will see within i plus, our translation management system, as well as working on internal development tasks which often end up as industry-leading solutions. Backed up by solid IT infrastructure and desktop support, we are at the cutting edge of localisation technology.
Keeping a clear overview of finances is essential to running a sustainable and efficient business. Across credit control, accounts payable and accounts receivable functions, we use our internally developed applications and industry-standard accounting software to ensure invoices are issued in line with our clients' requirements, that suppliers are paid on time, and that any queries are handled promptly and professionally. Staff payroll, pensions administration and bank reconciliation are just some of the other responsibilities which our accounts team handle smoothly on a day-to-day basis.
HR & administration
Our smallest – though hugely important! – team ensures that translate plus runs smoothly as a professional workplace in line with laws and regulations as well as the requirements of the ISO 9001 and ISO 17000 standards. From hiring the best possible talent and organising our company away-weekends to delivering ongoing training and keeping us all stocked up on fresh fruit, they have a positive impact on all areas of the business.
From the blog
What do multilingual brands really need from translation services?
Multilingual brands come in all shapes and sizes in the digital age. From global eCommerce websites and financial firms to international traders and local businesses operating in multicultural cities, diversity...
Our clients say
"Amazing! Thank you all for your help in getting this turned around super quick!!"
Assistant Brand Manager, Fabric Care
Reckitt Benckiser Canada Inc
Our clients say
"Taking our startup business international and establishing an online presence is a big challenge for us and international SEO has made a positive impact on our branding…We are already seeing improvements in our search engine rankings and site’s performance!"
Sayaka Soma, Digital Marketing Specialist
Our clients say
"I would recommend translate plus to be a translation partner. All our experiences with translate plus have been very positive. We appreciate the professionalism and timely deliverables from translate plus. All the projects were delivered on time and the quality of the translation was excellent."
Our clients say
"We've dabbled with translation in the past but we haven’t had much success until we met you guys."
Kate Berrio, Senior Program Manager