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With on-demand OPI (over-the-phone interpreting), also known as telephone interpreting and telephone interpretation, our clients obtain instant access to interpreting services, without needing to plan in advance. - In a walk-in reception area, or in a one-on-one meeting scenario, you can use a speakerphone or a dual-handset line to talk to your clients and service users on the spot—you don't have to explain why they should come back at a later time, which could cause confusion and a delay in important communication.
- For outbound and incoming calls in a contact center or telephone support team, our interpreters can be patched into the conversation in a matter of seconds, using your telephone keypad.
- For public-sector organizations, the use of OPI can ensure better access to services and improve compliance with policies and legislation relating to diversity and equality of opportunity—all for a very low cost.
- For commercial businesses, OPI means you can speak to your staff, customers and potential customers in over 180 languages without the time and cost of hiring dedicated multilingual staff.
- Our telephone interpreters are available 24 hours a day, 365 days a year, providing the ideal solution for healthcare organizations, emergency services, global enterprises and other round-the-clock scenarios.
Contact our client services team now for further information.
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